The proliferation of technology in the enterprise creates layers of complexity around employee communications: fixed phones, mobile devices, multiple voice mailboxes, SMS, presence information, e-mails and the need to work securely away from the office.
A single, secure experience
Our Unified Communications (UC) solutions consolidate employee communications into a single, secure experience that improves productivity, reduces cost and simplifies communications management. These solutions provide the security and session management for a multitude of SIP and legacy endpoints across multiple media and signaling protocols, resulting in a seamless communications infrastructure that restores the power and productivity of the individual.
Rich interoperability between a variety of signaling and media protocols
Our flexible, scalable VoIP architecture creates a unified communications experience from a mixed network of SIP PBXs, H.323 and TDM multivendor gateways, SIP video and chat applications, Session Border Controllers and converged data networks. We design networks to provide rich interoperability between a variety of signaling and media protocols for optimal interworking, and support a standards-based foundation for powerful business applications like voice Virtual Private Networks, videoconferencing, unified voicemail and fixed mobile convergence.
Collaboration and communication portal
A prime example of unified communications is the Web-based desktop portal (or Webtop). Our Webtop solution, the Enhanced Services Portal (ESP), is a unified collaboration and communication portal that combines business applications, contact management tools, information dashboards, voice services, instant messaging, conferencing and video into a single, Web-based GUI experience. Customizable at the enterprise and individual level, ESP brings businesses closer to the ideal of a unified communications experience with enterprise-class security and session management.
Products used in this solution: